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Contact Info
PO Box 5389
Wenatchee, WA 98807

884.7791
761.7791
225.7791
1.866.588.6329

125 McGee Street
East Wenatchee
Douglas County

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In the News: VoIP Satisfaction Higher than Traditional Phone Service
It has been almost six months since we launched Genext Voice. And we continue to sign up new customers daily, excited about the savings and overall ease and flexibility of the service. We are pleased to offer an affordable choice for phone service to Chelan, Douglas and Grant County customers. This new technology has exceeded expectations, the quality of service is topnotch and you can't beat the savings. Genext Voice plans start at $14.99 and include 500 Outgoing/Long Distance Minutes. Save even more when you bundle Genext Voice with Internet and TV.

Another reason to make the switch to Genext Voice has been circulating in the news. According to an analysis of a recent J.D. Power & Associates survey by cable's top Washington lobbyist, "Consumers could save more than $60 billion in five years by switching to voice-over-Internet-protocol calling services offered by cable operators." In a recent speech, National Cable & Telecommunications Association president, Kyle McSlarrow, said J.D. Power found that cable VoIP customers were paying $11.19 less per month than consumers taking traditional phone service.

In a July survey, J.D. Power found that cable VoIP customers were paying $42.40 per month, while traditional phone customers were paying $53.59 for local and long-distance service, producing the $11.19 monthly differential. McSlarrow's consumer savings assumed that cable VoIP pricing would continue to undercut the competition and cable VoIP's market share would reach 85%.

Beyond cost savings, another recent study revealed that 86 percent of VoIP customers are very satisfied with their service, compared to 74 percent satisfaction among traditional landline customers. Of the consumers already using VoIP, 76 percent indicated that they are not at all likely to return to traditional phone service!

Make the switch to Genext Voice today and experience all the advantages of this cost saving service.

The Benefits of Genext Voice:

  • Free Features Including Voicemail, Caller ID, Call Waiting, 3-Way Calling and More.
  • Keep your Existing Number.
  • Choose any Area Code.
  • Simple to Use and Setup.
  • Low International Rates.
  • Call Clarity as Good or Better than Traditional Phone Service.
  • Bundle with Internet and TV All on One Simple Bill.
  • Above all, Cost Savings and Exceptional Customer Service!

Genext Voice offers considerable advantages for both business and residential consumers. And the advances in call quality and increasingly satisfied customers will only help to drive continued growth in this industry. Stop paying higher rates for your phone service. Call or visit us online today and sign up for Genext Voice.


Chelan PUD Board Meeting
A very important community meeting for Chelan County residents is about to take place concerning the progress and future of the community fiber network. We encourage all customers in Chelan County who are passionate about fiber and the advances the technology is bringing to our community to not miss this opportunity to share your feedback. The Chelan PUD's public board meeting is scheduled for Monday, September 25th and will focus on the progress and future course of the Chelan PUD Fiber Optic Network. The main meeting starts at 10am with the fiber discussions beginning at 1pm.

This public board meeting is a rare opportunity where the new General Manager, Rich Riazzi, the existing board and the new board candidates will receive a progress report and begin evaluating the future course of the fiber optic network.

This is a pivotal session where public feedback could greatly impact PUD leadership. In this presentation, residents and business leaders have the opportunity to share their fiber stories and help define the course of the fiber network build out.

It is critical that fiber customers and supporters attend this meeting. With a new General Manager and prospective Commissioners reviewing the fiber project, positive feedback from ratepayers is absolutely vital.

We encourage each of our Chelan County customers to attend this meeting and provide a short 30-second to 1-minute testimonial of how this network is positively impacting their family, business or life here in the valley.

Fiber is a key driver for economic development and allows access to world-class education, medical procedures, managed networks, technology innovation and resources. This community is a better place and will continue to flourish because of our community fiber network.

If you feel as strongly about fiber and the advances it is brining to our community, please plan on attending this public meeting. The fiber portion is scheduled for Monday, September 25th at 1pm in the Chelan PUD headquarters auditorium located at: 327 N. Wenatchee Avenue.



Community Meeting at the Senior Center
Our very own Scott Daniels recently conducted a community presentation about Genext and our communication services at the Wenatchee Valley Senior Activity Center. The meeting took place on Friday, September 15th and attracted over 50 people interested in learning more about the Internet and various high-speed services. The Senior Center invited Genext to come and discuss this exciting technology while giving knowledgeable insight into the Internet world.

Genext offers many High-Speed Internet Services such as Fiber, DSL and Wireless. Our community is fortunate to have many choices to getting online, though the process of selecting an Internet service can be complicated. At Genext, there is no need for dozens of decisions or complicated forms; we offer straight answers and simple solutions. The presentation was a great way for Genext to get out in the community to discuss our Services as well as our commitment to make technology simple and easy to use.

Those attending the meeting praised Scott for the informative presentation. They appreciated his ability to explain the sometimes-complicated technology in manner that was easily understood. A long question and answer session followed the presentation and cleared up many common misconceptions and doubts. Brochures about Genext's Services such as Internet, Voice and TV were also distributed to those in attendance.


GE Security Pro Conference Overview
Owners, Drew and Sarah Zabrocki, recently attended the GE Security Pro Conference at Skamania Lodge in Stevenson, Washington. Hand selected to attend the prestigious Conference, Genext was able to share and learn new ideas from GE Security, a one billion dollar business unit of GE Industrial Systems and the leader in Wireless Security Systems and Home Security.

Among the highlights of the Conference, Drew and Sarah recounted a unique presentation concerning the shaping of an organizational structure with streamlined processes and core values. GE offered many ideas and shared useful information for growing companies such as Genext. The materials and seminars provided insight into the GE's success and how to achieve similar results. Many of the techniques and guides will be reviewed and implemented to help Genext simplify its ordering, scheduling and general day-to-day practices.

Drew and Sarah returned from the Conference energized and ready to ramp sales with a clearer focus on how to bring Security and Safety practices into the Valley. As a GE Security Pro Dealer, Genext is amongst an elite group of licensed, bonded and insured dealers awarded the most prestigious Security seal of approval in the World. Genext is the only GE Security Pro Dealer in the region and was ultimately chosen in 2003 for our proven track record of excellence in professional Security Design and Installation.


Genext TV: Why Haven't You Made the Switch?
Have you been wanting more from your cable provider? Are you finally ready to ditch that dish? Looking for a quality service from a local company, headquartered right here in our community?

By now, you've come to rely on Genext for the highest quality services backed by exceptional customer support. Stop paying hundreds of dollars for the services you need and want and sign up for Genext TV today. We offer a variety of packages to meet most any budget, choose the one you want and contact us today.

Chelan County customers call Genext today and speak with one of our friendly and knowledgeable customer service representatives about the many benefits of Genext TV. Find out how much you can save by bundling all your services on one easy to understand bill.

Genext TV is priced to give you more for your money than cable or satellite! Make the switch today...sign up for Internet, TV and Voice...all on one bill. And with Genext TV you get more of what you want...more high definition channels, more movies, more family programming and more digital music. Watch television in a new light with Genext TV. Enhance your entertainment experience with crystal-clear picture and sound over a superior fiber optic network.

Genext has it all. Contact us today to build your bundle and save with the best value in the Valley, the Genext Triple Bundle: Internet, TV and Voice...all three services starting at $62.49 a month...all on one simple bill.